Cassandra Papenfuse
Areas of Expertise:
FQHC & Public Health Operations Management
Leveraging Data to Optimize Operations
Compliance Program Management, including OIG 7 Elements
Risk Management & FTCA Deeming
New Service Line or Delivery Site Implementation
Community-based and Population Health Programs
Federal and State Grants Management (including operationalizing federal cost principles)
Needs Assessments
Cassandra brings over 12 years of experience managing public health and clinical operations across state health departments, non-profit clinics, and private practices. Over the past eight years, she has focused on federally qualified health centers. She has experience as a Chief Operating Officer and PCA Operations Director. She specializes in streamlining healthcare systems, identifying critical gaps, and enhancing patient-centered care. She uses data to uncover opportunities for improved care delivery, tailoring solutions to unique challenges by balancing strategic vision with operational detail. With a focus on patients and teams, Cassandra leverages relationships and resources to help clients achieve their goals. She holds a Master of Public Health in Healthcare Organization and Policy with a Maternal and Child Health concentration from the University of Alabama at Birmingham and a Bachelor of Arts in Afro-American and African Studies from the University of Michigan.
